Top Peru Trips SAC accept no responsibility whatsoever for cases of force majeure (unexpected or uncontrollable events) (according to law) or for passengers actions.
Changes to an Inca Trail booking (i.e. name or passport change) will incur $15 after booking or $50 if it occurs in the last 14 days prior to departure.
Any other changes to your file within 14 days of departure including the addition of Huayna Picchu or the change of train times will be subject to a $50US administrative fee per person in addition to any change fees charged by the provider.
Equipment additions and cancellations in the last 14 days are generally free of charge but subject to availability. There will be a penalty applied for the cancellation of large orders (4+ of an item) in the last 14 days.
HEALTH AND FITNESS REQUIREMENTS
Participants must be in good health, mental and physical condition and are strongly advised to follow our pre-departure fitness training recommendations, where offered and/or necessary. Your acceptance of these booking conditions and payment of a deposit indicate you believe you are of sufficient physical & psychological condition to participate in this tour and have satisfied yourself of this through consultation with an appropriate medical professional. If you suffer from severe muscular, chest, heart or bronchial disorders, or if you are a severe asthmatic, or have high blood pressure, you are strongly advised against participating. Tours take place in remote areas where there is little or no access to normal medical services or hospital facilities for serious problems. Where necessary, evacuation can be prolonged, difficult and expensive. Medical and evacuation expenses will be the responsibility of the Client, for this reason it is recommended that you are strongly encouraged to take out appropriate travel insurance. Top Peru Trips reserves the right in its absolute discretion to refuse a Client the right to participate in a tour on medical or fitness grounds.
AGE REQUIREMENTS – apply to TREKS only
we do not accept TREKKING reservations for children under the age of 6 years old and adults over 70 years old. (For Treks) All children under 18 years old must also be accompanied by an adult. We recommend that if you are over 65 years old you should talk to your doctor well in advance about how best to plan for the trek and also to ensure that your travel insurance covers such adventure activities. We also insist that clients over 65 years old arrive in Cusco at least 3 days prior to starting the trek (rather than the usual 2 days). For trekkers over 65 years old we also ask you to bring a letter from your doctor confirming that you are fit to participate in the trek. Unfortunately if you fail to bring a letter from your doctor we reserve the right to cancel your trek and your trek deposit cannot be returned.
People with heart conditions, knee problems, severe asthma or are more than 18 weeks pregnant should not participate in TREKS. People with mild asthma / diabetes / pregnant less than 18 weeks will have to bring a medical letter from their doctor stating that they are fit to undertake the trek. They will also be required to be accompanied by a trekking companion on the trek at all times who will trek at their sides and be familiar with any medicines required in case of an emergency.
Your payment of a deposit is declaration that:
We strongly recommend that you have your own travel insurance, including repatriation services prior to booking one of our treks or tours. Please see cancellation policy above. If you are unable to travel and have travel insurance then these deposits should be covered. (You need to check your policy) Passengers have responsibility to ensure that their travel or medical insurance policy covers the activity in which they are participating. Please note that the non-refundable deposit should be able to be recuperated through a travel insurance claim in the case of accident or illness.
Repatriation insurance will insure that you are able to fly home in the event that you need emergency medical treatment in your home country and may provide you with a medical practitioner for the flight or required medical equipment. For more information about travel insurance (and how it differs from medical insurance) please talk to the specialist in your country.
IF YOU HAVE A COMPLAINT
If the Client has a complaint about any of the tour arrangements the Client must bring it to the attention of the tour leader or other representative of Top Peru Trips at the time so that they may use their best endeavors to rectify the situation. It is only if Top Peru Trips is made aware of any problems that there will be the opportunity to put things right. Failure to complain on the spot will result in the Client’s ability to claim compensation from Top Peru Trips being extinguished or at least reduced. Should the problem remain unsolved a complaint must be made in writing to Top Peru Trips within 10 days of the completion of the tour or all claims for compensation will be forfeit.
RELEASE AND WAIVER OF LIABILITY
In consideration of Top Peru Trips accepting your booking application and in consideration of you being permitted by Top Peru Trips to join the tour:
PHOTO APPEARANCE RELEASE:
You hereby consent and grant permission for Top Peru Trips and/or those who have the written consent of the Top Peru Trips, to use photos or videos of yourself for the purposes of promoting future Top Peru Trips programs. We expressly release the Top Peru Trips, its agents, employees, licensees, and assigns from any and all claims which we have or may have for invasion of privacy, defamation, and any other cause of action arising out of the use of these photographs and video images. If you would not like your image used on our promotional material, please advise us at the time of booking.
We revise our trek prices quarterly if there is a substantial change. Although our trek prices are listed in US dollars to facilitate payment by credit card and Pay-pal, the majority of our expenses are in Peruvian Soles (trek permits, wages, food, taxes). Top Peru Trips will absorb any change in costs up to USD 15 due to a variance in exchange rates based on Peru’s recognized exchange rate which can be found at www.sunat.gob.pe however the client will be asked to pay a surcharge based on a greater increase in price. Exchange rates can go both up and down so if the value of the US dollar increases against the Peruvian Sol we will refund you accordingly using the same starting point of USD 15. Top Peru Trips will show calculations to clearly explain the difference in cost when applicable.
HIRE OF EQUIPMENT
If you hire equipment from Top Peru Trips, you are responsible for this equipment for the entire length of the tour and you agree to pay repair/ replacement costs if broken or lost.
I acknowledge that this is an adventure tour and that there are risks involved. I have read, understood and accept the General Booking Conditions of Top Peru Trips, including the conditions regarding refunds.